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British Contacts

Useful Official Contacts for
"Brits in" Greece - Crete - UK

"Irish in" Greece - Crete - Eire, (NEW PAGE)



British Embassy, Athens

GEO: 37.976306 , 23.745674

1 Ploutarchou Street 106 75 Athens

Tel: (+30) 210 7272600

Fax: (+30) 210 7272720

Telephone Enquiries: Tel: (+30) 210 7272600

Open Monday – Friday 08:00 – 15.00

British Hellenic Chamber of Commerce

GEO: 37.979180, 23.716647

25 Vas. Sophias Avenue,

106 74 Athens,


Tel: + 30 210 7210361 - 7210493

Fax: + 30 210 7212119

This email address is being protected from spambots. You need JavaScript enabled to view it.

British Council in Greece

GEO: 37.989405, 23.744668

17 Kolonaki Square,

106 73 Athens,


Telephone +30 210 369 2333

Fax +30 210 363 4769

E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

For Irish Embassy in Athens- Go Here
For the Irish Consulate in Crete - Go Here


British Vice Consulate, Crete

British Consulate Heraklion Office Building

Photo: Candia Tower, British Consulate offices Iraklio. Gerald Brown ©
GEO: 35.329162, 25.138526

Candia Tower,
17, Thalita Street,
Agios Dimitrios Square,
Heraklion, Greece GR-71202
Tel: 2810-224012
Fax: 2810-243935
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.







Directions to British Consulate                                                                                                      

The location is in the centre of the old walled city and is off 25th August Street, the pedestrian walkway. Take second turning on the right up from the port, then having turned right, you glance right and you can see the brand new blue glass office building opposite the little Agios Dimitrios Church in the square. 

British Consulate Heraklion Office Building

Photo: ©Gerald Brown 2008

British Consulate, Heraklion, located on the 5th Floor of Candia Tower.Open:
Monday – Friday
08:30 – 15:00 for telephone enquiries (From June 2014)

Tuesday, Wednesday, Thursday                                               09:00 - 13:00 For appointments (From June 2014)                               

Consular Services provided by the Crete Consulate

* Make a passport application (although issued from UK)
* Notary Public Work for official documents such marriage and death certificates
* General notarial work (sighting documents)(at cost, June 2014, Euro 32+ per document)
* Arrange emergency passports


Updated June 2014 : British resident passport holders in Greece and British visitors to Greece, should be aware of the method of getting advice and help in an emergency as it has changed. Responsibility for support rests with the Foreign and Commonwealth Office, London. Wherever you are in Greece call any local British Consulate telephone number during office hours. For out-of-office hours, follow this procedure: Call: Telephone (+30) 210 7272 600. This is the main switchboard for the British Embassy in Athens. When you call, listen closely to the instructions given on how to contact the Consular Assistance Team in London which is responsible for directing emergencies for British Citizens abroad. Have a pren and paper ready.

Such emergencies could be related to hospitalisation, detention or death of a British passport holder.

Reminder: British Passports are Now issued in UK. Contact by phone the Embassy in Athens. Emergency Passports can be handled still in the Consulates.


Note: Dying in Crete - How to Handle Death of British National in Greece . The article by Brits in Crete is practical guidance in the event of an unexpected death in Greece and Crete, and the useful contacts and advice you can get and what to do. Irish Citizens will find the information useful but there is a dedicated page for repatriating Irish citizens to Ireland)

For Other Countries Consulates, CRETE - Go Here

Greek Customs and Excise (Crete Division)
Tel: + 30 2810 302620

Chamber of Commerce: Chania/Xania
(Επιμελητήριο = ΕΠΙΜΕΛΗΤΗΡΙΟ = Epimeliterio= Chamber of Commerce)
Contact: Mr Paris Tzedakis. He speaks good English.
Tel: + 30 28210 56406

Crete's Emergency Services
Police (Astonomia): Tel: 100
Tourist Police: Tel: 171
Ambulance (Known as EKAB): Tel: 166
SOS Doctors: Tel: 1016
Fire Service/Department: Tel: 199
Forest Fire Brigade: Tel: 191
Coastguard: Tel: 108
Roadside assistance (ELPA): Tel: 10400

Crete's Hospitals
Heraklion Hospitals
Venizelio (on the road from Heraklion to Knossos): 2810 - 368000
University (Panepistimio) (on the road out of Heraklion in the direction of Moires when you come to the Makro turn off turn right at the major traffic lights/intersection): 2810 - 392111

Agios Nikolaos: 28410 - 25221
Ierapetra: 28420 - 90222
Sitia General Hospital : 28430 - 24311

Rethymnon: 28310 - 87100

Chania General Hospital : 28210 - 22000 / 27000

Crete's Airports
Heraklion - Nikos Kazantzakis International Airport
(IATA Code - HER):
Tel: 2810 397800
Chania Ioannis Daskalogiannis International Airport
(IATA Code - CHQ):
Tel: 28210 63224

Sitia Public Airport
(IATA Code - JSH):
Tel: 28430 26506 (Domestic only)

Crete's Tourist Police (Each Prefecture is Separate)
Tourist Police Tel: 171
Heraklion Tourist Police: Tel: 2810 283190
Chania Tourist Police: Tel: 28210 53333/25902
Rethymno Tourist Police: Tel: 28310 53450/28156
Lassithi Tourist Police: Tel: 28410 56900

Crete's Traffic Police(Each Prefecture has its own force)
Heraklion Traffic Police: Tel: 2810 247791/2
Chania Traffic Police: Tel: 28210 25905/6
Rethymno Traffic Police: Tel: 28310 28891
Lassithi (Aghios Nikolaos) Traffic Police: Tel: 28410 91422/3

KTEL Heraklion Bus Station
(for Rethymno, Chania/Xania, Sitia, Ierapetra, Agios Nikolaos)
Tel: 2810-245019
Catching a KTEL long distance bus: Bus Service in Crete KTEL

Useful Stuff, Information and References on Crete in Wikipedia


Official and Emergency Links - For Ex-Pats Moving to and From Abroad, or already Overseas

Home Education Advisory Service
Advice for teaching children at home and while abroad.

UK Government Foreign and Commonwealth Office
Consular Directorate - Greece and Greek Islands Desk
Tel: +44 20 7008 0141 (in case of emergency)

UK Job Centre Advice:
Before Coming, Going to Crete, check the UK's web site and the section with advice on working in Greece

Advice for Britons moving abroad or coming back to UK.

Directgov - all in one place for what you should know and what to do.
Help for UK nationals who are considering moving or retiring to Crete or anywhere else overseas, and for those returning from abroad.

Employed or self-employed in another EEA country
- Extensive info. Leaflet SA29

- Getting Long-Term Benefits - Incapacity Benefit, Severe Disablement Allowance, widow's benefits, bereavement benefits or State Pension when you are living in another EEA country. Leaflet SA29

- Living (but not Working) in another EEA country - Health Cover, What You Should Know. Leaflet SA29

The UK's Pension Service
Information about how to claim your pension overseas. Claiming your pension in Crete.

National Association of Funeral Directors

GEO: 52.416010 , -1.780402

618 Warwick Road
Solihull B91 1AA
Tel: +44 121 711 1343
Fax: +44 121 711 1351
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Greek Embassy, London

GEO: 51.510501 , -0.203251

Greek Embassy
1a, Holland Park
London W11 3TP

Tel: +44 (0) 207 2216467
Tel: +44 7795 961519 Emergency Number (outside office hours)
Fax:+ 44 (0)207 2433202
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.


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