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British Consulate in Crete

British Vice Consulate, Crete

Union Jack Graphic


Getting Help In An Emergency


Here is how to contact on the telephone, via your mobile device, or on the Internet, the British Consulate on Crete – whether to get help in an emergency or information in a routine matter.


GB - British Vice Consulate, HERAKLION

GEO: 35.341724, 25.1337102


Consular Coverage:
The Prefectures of Chania, Heraklion, Rethymnon and Lassithi


Candia Tower, 5th Floor,
17, Thalita Street,
Agios Dimitrios Square,
GR-71202 Greece 

Telephone +30 2810-224012  (For emergency - see below)
Fax +30 2810-243935
Opening Hours

08:30 – 15.00 Monday – Friday for telephone enquiries, Tuesday, Wednesday and Thursday 09:00 to 13:00 for appointments. The Crete Vice-Consulate can issue emergency passports.

In Emergency, during office hours call the Crete number above, otherwise there is a Greek-wide number to call after hours:                 

Telephone +30 210 7272 600.

This is the main switchboard for the British Embassy in Athens. When you call, listen closely to the instructions given to contact the Consular Assistance Team in London which is responsible for directing emergencies for British Citizens abroad. Such emergencies could be related to hospitalisation, detention or death of a British passport holder.


This email address is being protected from spambots. You need JavaScript enabled to view it.  *UPDATED


www.gov.uk/government/world/greece  *NEW

 *Note: New opening hours, e-mail address and website address effective June 2014.

Driving Directions to the Thalita Street, Heraklion

Please see the Directions to British Consulate that will show you the location of Candia Tower. Heraklion is small city, easy to walk around. Our advice would be to park at the car park at the port adjacent to the Heraklion Port Police Station. Parking is approx €3 for 24 hours. Best route is to drive on the main motorway, the E75/90 and exit for the "Port" of Heraklion. Drive all the way down to the port and turn left onto the superwide carriageway. Keep going towards the old fortifications. As soon as you see the Bus Station to your left, turn right at the roundabout just before the Venetian arches. Right there is the car park to your right, with the parking attendant's booth to your left. Once parked just walk up the 25 August Street, second turning up on the right is Thalita Street.

To see a photo of Candia Building visit our British Contacts page.


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